The hotel offers amenities for your comfortable stay and unforgettable experiences
Cozy Bar Vibe
“The bar area had a lovely ambiance, perfect for relaxing after a long day. Even though I had to wait a bit for my drink, the overall experience was enjoyable.” view full review
Tranquil Lounge
“The lounge area was a peaceful retreat, providing the perfect environment for a quiet evening. I could truly unwind and recharge in this serene space.” view full review
Affordable Comfort
“I found the hotel very modern and stylish while being budget-friendly. It was the ideal choice for a pleasant stay without breaking the bank.” view full review
Spotless Room
“The room was impeccably clean and well-maintained, which made my stay even more comfortable. A clean environment always enhances the hotel experience.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Security
Lift
Smoke detectors
Fire extinguishers
Services
Laundry
Dry cleaning
Room features
Heating
Bathroom
Free toiletries
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
Ernest Street / Holloway Head,
Birmingham,
United Kingdom,
B1 1NS,
West Midlands
Map view
street view
Ernest Street / Holloway Head,
Birmingham,
United Kingdom,
B1 1NS,
West Midlands
City landmarks
Mall
Bullring & Grand Central
890 m
Gallery
Gas Hall Exhibition Gallery
1.1
km
Art object
Statue of Horatio Nelson
710 m
Church
Saint Martin in the Bull Ring
800 m
Museum
Thinktank Birmingham Science Museum
1.7
km
Church
Birmingham Cathedral
1.6
km
Gallery
Ikon Gallery
980 m
Aquarium
National SEA LIFE Centre Birmingham
1.1
km
Centenary Sq.
Hall of Memory
1.1
km
Library
Library of Birmingham
1.3
km
Monument
Joseph Sturge memorial
1.1
km
Mall
Brindley Place
1.1
km
Church
Birmingham Oratory
2.1
km
5 St. Philips Place
Burnaby Memorial
830 m
Warstone Ln./Vyse St. Hockley
Chamberlain Clock
1.6
km
New St.
Rotunda
690 m
Event hall
International Convention Centre Birmingham
1.0
km
Museum
Coffin Works
1.3
km
Church
Saint Paul's Church
1.3
km
Museum
Museum of the Jewellery Quarter
2.5
km
Church
St Alban the Martyr
1.3
km
Broad St.
Three Wise Men
910 m
Square
Chamberlain Square
960 m
Stadium
St. Andrew's Stadium
1.8
km
Square
Centenary Square
1.1
km
Colmore Row
Colmore Gate
1.3
km
9 Margaret Street
Birmingham and Midland Institute
2.2
km
Nearby
50 - 54 Inge St / 55 - 63 Hurst St
Birmingham Back to Backs
560 m
Mall
The Mailbox
410 m
Mall
The Cube
450 m
Restaurants
Coffee factory
270 m
1 Suffolk Street Queensway Next to the Radisson Hotel
Deli Box
280 m
14 Commercial Street
No 1 Chinese Cafe and Takeaway
270 m
22 Holloway
The Meat Shack
520 m
17 Thorp Street
Grand Central Kitchen Birmingham
940 m
7 Stephenson Street Adjacent to Metro Tram stop opposite New Street Station.
Caspian Pizza
320 m
23 Smallbrook Queensway
Hot Stuff Pizza
460 m
76 Bristol Street
The English Breakfast Club
820 m
86 Bristol Street Southside
The Dragon Inn
1.2
km
Hurst Street The Arcadian
Mr Egg
410 m
22 Hurst Street
Dixy Chicken
430 m
21 Hurst Street
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
central location
friendly staff
noisy room
maintenance issues
6.8/10
Nice
Rooms
6.8
Location
8.0
Service
6.8
Dining
6.8
Guest reviews
6.8/10
based on 5 reviews
4/5
based on 3377 reviews
7.9
7.9/10 based on 1324 reviews
#36 of 122 hotels in Birmingham based on Tripadvisor
John
United Kingdom,
February
2024
6.2/10
The hotel room was clean and modern but fell short of expectations with noise from the nearby lifts, a smoke smell, and a shower that flooded after extended use. The room did not justify its cost.
Rooms
5.0
The room was not as quiet as requested due to its proximity to the lifts, and there were noticeable cleanliness and maintenance issues.
Service
6.0
The staff were a mix of helpfulness, with some assisting in room changes and others showing rudeness. Fast check-in provided a positive touch.
Location
7.0
The location was central and convenient for accessing the train station and city center, although some noise issues affected the stay. The hotel's ambiance of coffee smell and cleanliness concerns detracted from the overall experience.
Dining
8.0
The dining experience was a highlight with excellent staff service, nice room atmosphere, and a great central location.
Facilities
6.0
The facilities were decent, with unique features like a pool table and artificial fireplaces but lacking in maintenance and cleanliness in several areas.
central location
noisy room
Michael
United Kingdom,
October
2023
7.0/10
The hotel is conveniently near the center and the Gas Basin district, just a short walk away, which is great. The rooms were ample, but they weren't up to scratch with some in poor condition due to loose fittings and exposed wiring. The service was fantastic, creating a lovely and very friendly atmosphere, although there were some rude interactions at check-in. The location was great, providing easy access to the city center and allowing us to store our bags while we went shopping. The dining experience was okay, but the slow refilling of food made the wait for croissants quite long.
Rooms
5.0
The rooms were ample but in poor condition, with loose fittings and exposed wiring.
Service
8.0
The service was fantastic, creating a lovely and very friendly atmosphere. However, there were some rude interactions at check-in.
Location
9.0
The location was great, a short walk into the city center and very near the center and the Gas Basin district.
Dining
6.0
The dining experience was okay, but the slow refilling of food made the wait quite long.
Facilities
7.0
The facilities were adequate for our needs.
Peter
United Kingdom,
September
2023
7.6/10
The hotel has its ups and downs. While the rooms are nice and compact with everything you might need, they seem a bit run down with cracks and damp on the walls and lack proper storage for clothes, making them a little drab compared to the rest of the hotel. The service, although supportive and friendly overall, showed signs of being under pressure in the absence of additional assistants. The location, while having its drawbacks like bins and broken glass at the back, shines when it's not too crowded and offers an excellent spot for those attending events at the nearby O2 Academy. The dining experience, despite being a tad expensive and with a small restaurant area, impresses with a wide array of English and continental choices. The facilities are decent, providing the basics for a comfortable stay.
Rooms
7.0
The adjoining room is nice and compact and has everything you need, but it shows signs of being run down with cracks and damp on the walls. Lack of proper storage for clothes is a downside.
Service
7.0
The staff are very friendly and supportive, although there were visible signs of pressure due to the lack of additional assistants.
Location
8.0
The hotel's location is excellent for those attending events at the nearby O2 Academy, despite having some issues like bins and broken glass at the back.
Dining
8.0
The dining experience, though a little expensive and with a small restaurant area, excels in offering plenty of choices for both English and continental selections.
Facilities
8.0
The facilities provided meet the basic needs for a comfortable stay.
Frank
United Kingdom,
May
2023
6.4/10
The hotel had beautiful rooms that stood out from other places I've stayed before. Clean, central location, had everything I needed. Service was lacking, with unhelpful staff and an unpleasant check-in experience. Location was great but had some safety concerns and uphill access. Dining was somewhat disappointing and overpriced for the quality. Overall, a mixed experience.
Rooms
9.0
The rooms were beautiful, clean, and in a central location.
Service
5.0
The service was lacking, with unhelpful and disinterested staff.
Location
7.0
The hotel is in a great location for exploring Birmingham but had some safety concerns.
Dining
5.0
The dining experience was somewhat disappointing and overpriced.
Facilities
7.0
Facilities were adequate but nothing exceptional.
Clean Rooms
Unhelpful Service
Jennifer
United Kingdom,
April
2023
8.4/10
My stay at the hotel was truly relaxing and comfortable. The rooms were very clean and well-equipped, providing a great environment for a pleasant getaway. The staff was incredibly friendly and helpful, making my experience feel even more special. The location was ideal, offering a peaceful vibe while still being close to the city center. However, the dining experience was a bit overpriced, and some improvements could be made in terms of breakfast options.
Rooms
9.0
The rooms were very clean and well-equipped, creating a relaxed and comfortable atmosphere.
Service
9.0
The staff was very friendly and always ready to assist, including the night shift team.
Location
9.0
The location was brilliant, with a chilled and relaxed vibe close to the city center.
Dining
7.0
The dining experience was good but slightly overpriced, with room for improvement in breakfast options.
Facilities
8.0
The facilities provided everything I needed for a comfortable stay.
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